Determining your operating system
Here are the instructions to determine your operating system for software compatibility. If you’re having problems finding the information you need, please call our support line at 1-844-467-2543, option 2.
Windows 7 Users:
Click the start button, right click on “Computer” and choose “Properties”. Details of your operating system are found under “System Type” and will note a 32 or 64 bit operating system.
Windows 8 and 10:
If you are running Windows 8 or 10, type “System” into the search bar and hit “Enter”. You should get a window that looks like this, noting a 64-bit operating system.
Click the apple symbol in the top left corner of your screen, click “About this Mac” and you’ll get a screen like this telling you the macOS and the version number. For this example, the operating system is El Capitan, version 10.11.6.